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Frequently Asked Questions
MY ORDER
International shipping rates will be calculated at checkout and are based on your country. We advise paying additional costs with UPS for the secure delivery of your package.
There may be additional charges imposed by your country upon receipt of your package. By shipping a CARA BENEVENIA to an international address, you acknowledge your responsibility to incur any additional costs.
CARA BENEVENIA is not responsible for packages that are held in customs, lost, or damaged.
Read our entire Delivery & Exchanges Policy here.
We hope you love your CARA BENEVENIA handbag, but if for any reason you are not satisfied, we are happy to offer store credit for unused items that are sent back within 7 days of receiving your order.
Read our full Delivery & Exchanges Policy here.
All Cara Benevenia Handbags are crafted by hand in very limited production runs with no guarantee of style or color-way restock.
Sign up to our newsletter and follow us on social media for updates on launches and restocks to ensure early access to styles you have your eye on.
All CARA BENEVENIA handbags are shipping within 24-48 hours from purchase pending credit verification. We estimate you will receive your domestic order within 2-3 business days of its ship date.
Read our full Delivery & Exchanges Policy here.
Orders cannot be modified, expedited, or cancelled once submitted to our warehouse. If you require a modification of your order, be sure to email us at hello@carabenevenia.com within 24 hours of placing your order and we will do our best to assist you.
Read our full Delivery & Exchanges Policy here.
MY CARA BENEVENIA
link to care guide
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COMMUNITY
Head to our Stockists page for a full list of Brick and Mortar Stores currently stocking limited selections of Cara Benevenia Handbags. Be sure to call ahead of time to make sure the style you are interested in is currently in stock. Sign up for our Newsletter and follow us on social media for updates on Trunk Shows and Pop-ups in the Greater New York City Area.
Write a clear and concise answer to guide your customers.
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