Orders & Returns
For Pre-Orders: full payment is required at the time of purchase. We are happy to make any necessary revisions or cancel an order for a full refund if necessary within 24 hours of placing the order by emailing Cara at email@example.com.
As each handbag is personally hand-crafted by the Founder herself and a team of Leather Artisans in New Jersey, please allow approximately 90 days to receive your one-of-a-kind Cara Benevenia handbag.
All items will be shipped USPS.
Sales tax will be charged where applicable.
Unused items may be returned within 7 days of receipt for exchange or refund. Return handling and return shipping costs are the responsibility of the customer. We charge a $20 restocking fee per item.
To organize a return, please email Cara at firstname.lastname@example.org to advise on the return or exchange.