Orders & Returns

ORDERS

For Pre-Orders: full payment is required at the time of purchase.  We are happy to make any necessary revisions or cancel an order for a full refund if necessary within 24 hours of placing the order by emailing Cara at cabenevenia@gmail.com.

As each handbag is personally hand-crafted by the Founder herself and a team of Leather Artisans in New Jersey, please allow approximately 90 days to receive your one-of-a-kind Cara Benevenia handbag.

All items will be shipped UPS.

Cara Benevenia is NOT responsible for lost or damaged packages.

Sales tax will be charged where applicable.

RETURNS

Unused items may be returned within 7 days of receipt for exchange or refund.  Return handling and return shipping costs are the responsibility of the customer.  We charge a $20 restocking fee per item.

To organize a return, please email Cara at cabenevenia@gmail.com to advise on the return or exchange.