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Orders & Returns

ORDERS

For Pre-Orders: full payment is required at the time of purchase.  We are happy to make any necessary revisions or cancel an order for a full refund if necessary within 24 hours of placing the order by emailing Cara at cabenevenia@gmail.com.

As each handbag is personally hand-crafted by the Founder herself and a team of Leather Artisans in New Jersey, please allow approximately 90 days to receive your one-of-a-kind Cara Benevenia handbag.

All items will be shipped USPS.

Sales tax will be charged where applicable.

RETURNS

Unused items may be returned within 7 days of receipt for exchange or refund.  Return handling and return shipping costs are the responsibility of the customer.  We charge a $20 restocking fee per item.

To organize a return, please email Cara at cabenevenia@gmail.com to advise on the return or exchange.